Customer reviews of G5 Cars
At G5 Cars we pride ourselves on the great service we provide to all of our customers, we treat you how we wish to be treated ourselves We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, we operate a no pressure environment, leaving you to view the car at your leisure & providing any & all information you wish when you want. Take a test drive & we are more than happy to give you a no obligation part exchange valuation. We are there for you all through the process & well beyond after you've taken delivery.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 143 customer reviews
TOP CLASS! HIGHLY RECCOMENDED.
By Mark R on 28 September 2016 | Verified purchase
Absolutely brilliant service from start to finish, from viewing the car to driving it away they couldn't do enough. Would recommend to anyone and will defiantly be using them again at some point. Literally couldn't ask for a better service.....and the valet the car gets before driving home is second to none! Top class car dealers who make buying a car a great experience. Thanks Paul and David
By Andrea H on 27 September 2016 | Verified purchase
G5 cars couldn't have been more helpful when making my recent purchase. Nothing was too much trouble to explain to me. I would definitely recommend them to anyone thinking of buying a quality used car.
By Joanne J on 23 September 2016 | Verified purchase
I have recently purchased my forth car from G5 Cars and wouldn't hesitate to recommend them. Excellent service from first enquiry right through to it being delivered to my drive. Friendly & courteous staff, a professional service and excellent value. Many thanks to Paul and his team.
Brilliant personal dealers
By Amanda W on 21 September 2016 | Verified purchase
Found me a car at a fantastic price; exactly what I wanted in terms of colour, age, mileage and doors. Great price and customer service. Such a personal service and even came out to help me at the side of the road. Couldn't thank them enough. Fantastic dealership I'll recommend them to everyone I know.
By Paula S on 21 September 2016 | Verified purchase
A brilliant experience, no pressure, very transparent process, excellent service, a lovely car & nice people. I will be going no where else in future & recommended to friends & family. Thank you G5 Cars.......BRILLIANT
By Chelsea E on 15 September 2016 | Verified purchase
Brilliant quality service Helpful and friendly staff Brilliant service all round
Hassle free purchase
By Ben S on 08 November 2015 | Verified purchase
Paul was a none pushy, helpful seller that made the buying process easy. Very happy with how the car is running after having it for a few weeks. Would recommend G5 cars.
Audi A4 S-Line Cabriolet
By Sheila H on 28 November 2018 | Purchase not verified
Very disappointed still awaiting v5 and sat nav disc promised at point of sale despite this taking place two plus months ago.If this is the level of service to be expected I dread to think what will happen in the event of a warranty claim.
Good pre and after sales
By Roland N on 20 November 2018 | Purchase not verified
Brought a Citroen of G5 cars in July,very good pre sales,and very good after sales. Had a problem with car in Spain had to have it taken back to G5 and they not only fixed the fault but paid towards the transport as well. Had another small fault ,they got the car picked up and again fixed the fault even though it wasn't covered under warranty. You can't ask for more than that. We can all buy cars and no faults, then say the garage is great, but G5 stepped up to the mark when I had problems . Well done and thank you wouldn't hesitate to buy another car from them.
By Robbie A on 09 November 2018 | Purchase not verified
Bought a car that broke down because the head gasket was leaking all over. I paid for repairs to rectify mechanical issues and then contacted G5 to vent my displeasure who bought the car back at a significant discount. At this point, I wanted the car off my hands before it cost me anymore in repairs. I had to chase for payment for 10 days – G5 claimed they had sent the cheque in the post but they never did. I gave up and travelled 45 miles to collect payment.I never received a logbook so I chased this up with G5 who insisted that I was the registered keeper of the car and said they were going to sort out the logbook. I contacted the DVLA who confirmed I was never the registered keeper even though I had it for 6 months. I bought the car when it had 2 previous owners – G5 then put the car up for sale claiming it still had 2 owners instead of 3. I put an original review on auto trader and G5 claimed I only wanted to sell the car back because of financial reasons which was a complete lie.
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|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:00 - 17:00|
|Sunday||11:00 - 15:00|
ALTERNATIVE TIMES AVAILABLE UPON APPOINTMENT.