Customer reviews of G5 Cars

By Julie R on 18 January 2019 | Verified purchase

I had the pleasure of purchasing a car from G5cars I was a bit worried that I'd be talked into buying something I didn't want, I shouldn't have worried Paul simply gave all the facts, encouraged me to tell him if there was anything that I wasn't happy about with a promise to make sure any marks dents etc would be put right. I'm pleased to say this man keeps his word he even delivered it to me himself. I realise now that I shouldn't have been worried and would recommend this place the whole experience was so easy, thankyou Paul at G5 love my car julie

Reply from G5 Cars on 18/01/19

Julie, Thank you for your kind words & obviously your business. It was a real pleasure meeting & dealing with you. We sincerely hope you enjoy your new car. As you have found out we take customer service & satisfaction seriously, we believe you should always treat people the way you wish to be treated yourself. Our customer care does not stop now you have your car, remember we are always here for you, so what ever it is, just pick up the phone to us. Once again thank you very much for your kind words & business, take care & enjoy that new car of yours. Kind regards Paul

By Peter B on 04 January 2019 | Verified purchase

Very welcoming from the initial telephone conversation to driving away with the car. Couldn't have gone smoother. All documentation provided before purchase and felt assured purchasing from G5 Cars. Nice clean establishment and car really well prepared.

Reply from G5 Cars on 04/01/19

Peter, Thank you for your kind words & obviously your business, it was a real pleasure meeting & dealing with both Helen & yourself. We hope you enjoy the new car & as mentioned when you collected, please remember our customer care carries on for the future, so if you ever need anything, please just pick up the phone. Once again thank you for your kind words & business & we hope you enjoy many happy motoring miles. Kind regards Paul

By J S on 27 December 2018 | Verified purchase

The chap in charge handled our purchase superbly - the second time he has done so in the last six months. His understanding of our situation needing a car fast didn't cause an issue and the service he and his team provide is excellent - the car comes in pristine condition and he is at pains to say we are able to contact him if any issues arise. Top quality.

Reply from G5 Cars on 28/12/18

Thank you once again for your business & kind words, it was a real pleasure seeing & dealing with you again. Please renumber our customer care does not stop after the sale, we are always here for you & if you ever need anything, please just pick up the phone. Once again thank you for your kind words & your business, Happy New Year & kind regards Paul

By Stephen S on 27 December 2018 | Verified purchase

i've used G5 twice this year. The vehicles have both been good, they are well presented and do come with the reassuring clean bill of health - MOT and service history. A lot of care and attention is paid to getting them into as good a nick as you can with cars that are sometimes ten years old. The service from the dealer and his team is very good, and it is some comfort to find a car dealer who presents as reliable. The fact I returned within 6 months - not because of any fault with the car or service from G5 I hasten to add, speaks volumes for my confidence in G5.

Reply from G5 Cars on 28/12/18

Steve, Thank you for your kind words & obviously your business again. An absolute pleasure seeing & dealing with you again, hopefully no one will drive in to this car. We are always here for you, even after the sale, so please if you ever need anything, just pick up the phone. Once again thank you for your business & your kind words. Happy New Year & kind regards Paul.

By Rodger S on 11 December 2018 | Verified purchase

Wow - what a pleasant experience We visited numerous dealershipss and were not impressed but G5 were brilliant The car was great, they did what they said they would when they said they would The three guys we dealt with (Paul, Dave and Lee) all knew about us on every call so no long winded repeating Great overall - would highly recommend After purchase I had a small, minor issue and they arranged for someone to come to my house to sort it out 11 out of 10 guys - we’ll done

Reply from G5 Cars on 11/12/18

Roger, Thank you so much for your very kind review, we do endeavour to treat customers the way we wish to be treated ourselves & thankfully this has come across. Please remember, that our customer service doesn't end there, as we are always here if you require anything, so please any time, just pick up the phone. We hope you son enjoys his new car & once again thank you for your kind words & your business. Kind regards Paul

By Darren D on 09 December 2018 | Verified purchase

Had to wait 3 weeks for the car but was worth the wait, picked up the car which looked like new even though it is 12 years old. Professional and friendly staff would definitely go back for my next car.

Reply from G5 Cars on 11/12/18

Darren, Thank you for your kind words & we are glad you found the experience of buying a car from us a great experience. As you know the time scale was a little longer than normal & this was purely as the car is a touch older etc than we normally deal with, but we wanted the car right for you. If you ever need us we are always here to help. We hope you enjoy your new car & once again thank you for your kind words & business. Kind regards Paul

By Hannah C on 08 December 2018 | Verified purchase

Very helpful, lovely clean car. Would highly recommend!

Reply from G5 Cars on 08/12/18

Hannah, thank you for your kind words, it was a pleasure meeting & dealing with you. Please remember, our customer care does not stop after you have your car, we are always here for you, anything you need just pick up the phone. Thank you once again for your kind review & obviously your business, we hope you enjoy your new car. Kind regards Paul

By Ethan U on 05 December 2018 | Verified purchase

Easy quick sale answered every question i asked sorted everything out for me and my car , the air freshener that came inside the car is one off the best smells ever

Reply from G5 Cars on 05/12/18

Ethan, Thank you for your kind words & obviously your business, we are glad you found the experience easy, thats how it should be, as we treat every customer the way we wish to be treated ourselves. Even though you are some distance away from us, please remember we are always here for you, so just pick up the phone. I will post a few of the air fresheners out to you as well. Once again thank you for your kind words & your business & we hope you enjoy many happy motoring miles. Kind regards Paul

By Elena K on 30 November 2018 | Verified purchase

Very helpful and informative when making decisions on cars, prices, price of insurance/tax Friendly

Reply from G5 Cars on 04/12/18

Elena, Thank you for your kind words & obviously your business. We hope you are happy with the service we provided at the time of purchase & if you ever have any questions or issues in the future, please do not hesitate to call. Good luck with your driving test (let us know how you get on) & we hope you enjoy your new car. Once again thank you for your kind words & your business. Kind regards Paul

By Kathryn C on 30 November 2018 | Verified purchase

From first enquiry to driving away the guys at G5 were great to deal with no pressure into buying anything and on collection the car was immaculate very happy with the whole experience would recommend

Reply from G5 Cars on 04/12/18

Katheryn, Thank you very much for your kind words & your business, we are glad you found the whole experience of buying your new car a fantastic experience. Please remember we are here not just for the sale, but for afterwards as well. We do operate a non pressure environment, treating customers as we wish to be treated ourselves. If you ever need us, please just pick up the phone. We hope you enjoy many happy motoring miles & once again thank you for your kind words & business. Kind regards Paul