Customer reviews of G5 Cars

By Sarah W on 16 May 2018 | Verified purchase

The boss who i was seeing 100% a** customer service. Loads of time for you. Went through everything. Went above what he needed to do and never once rushed me. Thank you. Only had the car a day and loving it. Will definitely be coming back

Reply from G5 Cars on 16/05/18

Sarah, thank you for your kind words. We try our utmost to treat our customers as we wish to be treated ourselves, as it’s a big purchase. We are here for you anytime, whatever, so just pick up the phone. It was a pleasure meeting & dealing with you. We hope you enjoy your new car & once again thank you for your kind words & business. Take care. Paul

By Tracy G on 14 May 2018 | Verified purchase

Went to just have a look they were very informative and was happy to answer all my questions. There was no hard selling and was more than happy for me to get someone else to check over the car. I bought the car the next day. They really looked after me with full MOT, excellent vallet the car was perfect when I collected it. I would highly recommend speaking with them if you are looking for a car you will not be disappointed. Fantastic service, friendly people with no hard sell.

Reply from G5 Cars on 15/05/18

Tracy, thank you for your kind words. It was a real pleasure meeting & dealing with you & we are pleased you are happy. Remember, we are always here for you, so just pick up the phone, if you ever need anything. Thank you once again for your kind words & your business & we hope you enjoy your new car. Paul

By Stephen W on 14 May 2018 | Verified purchase

After purchasing a small run around for my wife it turned out to be not quite what she was looking for and the Manager at G5 Cars was kind enough to source another vehicle promptly and with no fuss. Very happy to recommend G5 Cars.

Reply from G5 Cars on 14/05/18

Stephen, thank you for your kind review, we hope Gill is happy with her new car & remember we are always here for you. Thank you once again & we hope you enjoy the new car.

By David C on 04 May 2018 | Verified purchase

very friendly, gave you the keys to look around the car.And was told to take as long as you needed to inspect the car .After taking car for a test drive was not pressured in to buying it .The time from buying car to picking it up was very easy and the finance on the car was as good as a bank loan .And was all done for you there hassle free .And i was very pleased at the valet they did on the car.I was phoned the next day to see how i was doing with the car .And if anything in future went wrong would be more than, welcomed back and they would do there upmost best to sort it out .would have no second thoughts of going back again in future when i need a new car

Reply from G5 Cars on 04/05/18

David, thank you for your kind words, it was a real pleasure meeting & dealing with you. Another Mondeo, we reckon this one will do you more than the last one........6 years plus, it will set a record!!! thank you for your business, we are always here for you, today, tomorrow & months in advance. Pop round for a cuppa any time, Thank you once again & enjoy your new car.

By Marcin Z on 04 May 2018 | Verified purchase

Great custimer service, fair diler, look for car with profesional. 100% five star!!!! I recomment it to everyone.

Reply from G5 Cars on 04/05/18

Marcin, it was a pleasure meeting you & your lovely family, thank you very much for your business & your kind words. Remember, we are always here for you, you need anything, please just pick up the phone. We hope you enjoy your new car & are very glad we have met your expectations. Take care & pop in for a cuppa if you are passing. Thank you once again.

By Rachel B on 04 May 2018 | Verified purchase

We're very pleased with our new car, and the service we have received. The car was fully serviced and MOT'd, cosmetic touch-ups to a very small scuff, and valeted and clean. Also comes with 3 months warranty and a year's free RAC breakdown. We have only had the car two days, so far so good. I received a call this morning from G5 to check I was happy, and to say they were there if I needed them. The sale was nice and easy and we feel we paid a fair price, especially considering the service, MOT, warranty and breakdown cover that are all included. Would use again in future.

Reply from G5 Cars on 04/05/18

Rachel, thank you very much for your kind words. It was a pleasure meeting & dealing with you, we try our utmost to meet customer expectations. As we have already said, please remember we are always here for you if you ever need anything, once again thank you & we hope you enjoy your new car. Paul

By Michael W on 03 May 2018 | Verified purchase

Recently bought Toyota IQ from g5 cars. Really nice guys to deal with very helpful and friendly. Wouldn't hesitate to recommend to a friend. Really pleased with my new car. Sorted out all the paperwork for me and road tax rebate on my part exchange. Highly recommend.

Reply from G5 Cars on 03/05/18

Michael, thank you for your kind review, It was a pleasure meeting & dealing with you, we hope you enjoy your new car & remember, we are always here for you. Thank you once agin for your business.

By Julie C on 01 May 2018 | Verified purchase

I was very pleased with the service and they did everything they said they was gunna do I would definitely buy from them again

Reply from G5 Cars on 01/05/18

Alex/Julie, thank you for your kind words, pleasure meeting & dealing with you, good luck with the driving test, we hope you enjoy your new car & if you ever need us, please just pick up the phone. Thank you once again for your business.

By Wayne C on 01 May 2018 | Verified purchase

My 1st experience of buying a car from a car sales business, and it was great. The initial call from the manager went great, he was very clear in detail, and very polite. I was so convinced I wanted the car after our conversation that I actually accepted the car without even seeing it or test driven it. When I went to collect the car it was there waiting for me all valeted and presented in a great condition. I definitely recommend this place to anyone, you'll not be disappointed. Thanks lads.

Reply from G5 Cars on 01/05/18

Wayne, thank you for your kind words, it was a pleasure meeting & dealing with you. We try our best to surpass customer expectations & to prepare our cars to a high standard as your satisfaction is a priority to us. We are always here for you if you need us, now & in the future. We hope you enjoy your new car & thank you once again for your business

By Martin H on 28 April 2018 | Verified purchase

Found the car on Auototrader and contacted the dealer. Wasn't sure as the pictures showed quite a few of marks and scuffs. The car, however, was exactly what I was looking for. After speaking to the owner he said the photos were of the car exactly as it came in. While on the phone he walked around it told me what he could see a few scuffs, scratches on a couple of wheels. Told me that the wheels would be refurbished, paintwork fixed. MOT would be done and any advisories would also be fixed. He asked me to think about it and call back and if I wanted it, for a small refundable deposit he'd prep the car for sale which would take 3 days. I live 250 miles from G5 so took a bit of a gamble as I didn't really know him from Adam, called back within 30 mins and ordered it. Booked my train ticket for Friday... Minor trepidation on route but when I got there, WOW ! Car stunning and everything had been done, quick test drive and drove it home in the rain - its a Z4 humph... buy cars from G5 !!!

Reply from G5 Cars on 01/05/18

Martin, thank you for your kind review, we do try our best & prepare our cars to a high standard as customer satisfaction is a priority, hopefully we will get some nice weather so you can get the top down soon. Thank you once again for your business & remember, we are always here for you. Enjoy your new car