Customer reviews of G5 Cars
At G5 Cars we pride ourselves on the great service we provide to all of our customers, we treat you how we wish to be treated ourselves We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, we operate a no pressure environment, leaving you to view the car at your leisure & providing any & all information you wish when you want. Take a test drive & we are more than happy to give you a no obligation part exchange valuation. We are there for you all through the process & well beyond after you've taken delivery.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 99 customer reviews
A** customer service
By Sarah W on 16 May 2018 | Verified purchase
The boss who i was seeing 100% a** customer service. Loads of time for you. Went through everything. Went above what he needed to do and never once rushed me. Thank you. Only had the car a day and loving it. Will definitely be coming back
By Tracy G on 14 May 2018 | Verified purchase
Went to just have a look they were very informative and was happy to answer all my questions. There was no hard selling and was more than happy for me to get someone else to check over the car. I bought the car the next day. They really looked after me with full MOT, excellent vallet the car was perfect when I collected it. I would highly recommend speaking with them if you are looking for a car you will not be disappointed. Fantastic service, friendly people with no hard sell.
Great customer service
By Stephen W on 14 May 2018 | Verified purchase
After purchasing a small run around for my wife it turned out to be not quite what she was looking for and the Manager at G5 Cars was kind enough to source another vehicle promptly and with no fuss. Very happy to recommend G5 Cars.
very friendly good service not pressured to buy
By David C on 04 May 2018 | Verified purchase
very friendly, gave you the keys to look around the car.And was told to take as long as you needed to inspect the car .After taking car for a test drive was not pressured in to buying it .The time from buying car to picking it up was very easy and the finance on the car was as good as a bank loan .And was all done for you there hassle free .And i was very pleased at the valet they did on the car.I was phoned the next day to see how i was doing with the car .And if anything in future went wrong would be more than, welcomed back and they would do there upmost best to sort it out .would have no second thoughts of going back again in future when i need a new car
100% five stars!!!!
By Marcin Z on 04 May 2018 | Verified purchase
Great custimer service, fair diler, look for car with profesional. 100% five star!!!! I recomment it to everyone.
Very happy, nice car and good service
By Rachel B on 04 May 2018 | Verified purchase
We're very pleased with our new car, and the service we have received. The car was fully serviced and MOT'd, cosmetic touch-ups to a very small scuff, and valeted and clean. Also comes with 3 months warranty and a year's free RAC breakdown. We have only had the car two days, so far so good. I received a call this morning from G5 to check I was happy, and to say they were there if I needed them. The sale was nice and easy and we feel we paid a fair price, especially considering the service, MOT, warranty and breakdown cover that are all included. Would use again in future.
Nice guys to deal with.
By Michael W on 03 May 2018 | Verified purchase
Recently bought Toyota IQ from g5 cars. Really nice guys to deal with very helpful and friendly. Wouldn't hesitate to recommend to a friend. Really pleased with my new car. Sorted out all the paperwork for me and road tax rebate on my part exchange. Highly recommend.
By Julie C on 01 May 2018 | Verified purchase
I was very pleased with the service and they did everything they said they was gunna do I would definitely buy from them again
Great staff, great cars, recommended for sure
By Wayne C on 01 May 2018 | Verified purchase
My 1st experience of buying a car from a car sales business, and it was great. The initial call from the manager went great, he was very clear in detail, and very polite. I was so convinced I wanted the car after our conversation that I actually accepted the car without even seeing it or test driven it. When I went to collect the car it was there waiting for me all valeted and presented in a great condition. I definitely recommend this place to anyone, you'll not be disappointed. Thanks lads.
Fabulous lonhg distance buying experience with G5
By Martin H on 28 April 2018 | Verified purchase
Found the car on Auototrader and contacted the dealer. Wasn't sure as the pictures showed quite a few of marks and scuffs. The car, however, was exactly what I was looking for. After speaking to the owner he said the photos were of the car exactly as it came in. While on the phone he walked around it told me what he could see a few scuffs, scratches on a couple of wheels. Told me that the wheels would be refurbished, paintwork fixed. MOT would be done and any advisories would also be fixed. He asked me to think about it and call back and if I wanted it, for a small refundable deposit he'd prep the car for sale which would take 3 days. I live 250 miles from G5 so took a bit of a gamble as I didn't really know him from Adam, called back within 30 mins and ordered it. Booked my train ticket for Friday... Minor trepidation on route but when I got there, WOW ! Car stunning and everything had been done, quick test drive and drove it home in the rain - its a Z4 humph... buy cars from G5 !!!
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