Customer reviews of G5 Cars

By BRANDON S on 23 April 2021 | Verified purchase

Brilliant service. All staff very friendly, answered any queries/ questions. Kept me updated in the status if my car. Went above and beyond to to make sure I was satisfied with my vehicle. Genuinely could not be happier.

Reply from G5 Cars on 27/04/21

Brandon, A real pleasure meeting & dealing with you, thank you for your kind review & we hope you are happy with your new car, which really is an outstanding example. Remember the spare alloy wheels are here for you to collect & as discussed on collection, our customer service is on going, so if you ever need anything, please just get in touch. Thank you once again for your kind review & business. Kind regards Paul

By Alex H on 04 March 2021 | Verified purchase

I made a point of ensuring I left this review, as this company deserve all the fantastic reviews that helped me choose them in the first place! Looking for my sons first car with a limited budget, we found this car online through AutoTrader. The presentation online was fab, lots of pics of the interior of the car which looked really clean. We contacted G5 and spoke to Paul who was extremely professional and friendly. He answered all our questions and made us feel at ease buying online. When we decided to buy the car, he agreed to deliver at a time that was convenient to us, all the while reassuring us that delivering cars was all part of the service during lockdown. When the car arrived, we were blown away - for a 10 year old vehicle it was immaculate inside and out. All the while during delivery, Paul observed social distancing and Covid processes, nothing was left to chance. The car was immaculate, the customer service and experience was even better! Thank you

Reply from G5 Cars on 05/03/21

Alex, Thank you for your kind review, it really was a pleasure dealing with yourself & your family & even though you are the wrong side (& dark side haha) of the pennines to us, we are always here for you, so remember, anything you ever need, just pick up the telephone. We hope you enjoy the new car & once again thank you for your kind review & business. Take care Paul

By Charli F on 24 February 2021 | Verified purchase

I never review anything, but couldn’t not leave my feedback for this garage. I could not fault any part of the entire sale. Friendly, not pushy. Helpful, not pressured. The service, the stages of the car being checked over before I even got it, the delivery to my driveway, the price, the most wonderful Mini.....everything was just incredible. I would not hesitate to recommend these guys to everyone I know. Simply outstanding and an absolute pleasure to deal with from start to finish. Thank you!!!!

Reply from G5 Cars on 26/04/21

Hi Charlie, We hope you are well, just a quick reminder, we are always here for our customers, regardless of how long after purchase, our customer service carries on. We hope you are still please with your purchase & if you ever need anything, just pick up the telephone. We are great full for your business & kind review. Kind regards Paul

By fiona O on 01 February 2021 | Verified purchase

They were very efficient and helpful. I was offered a decent price for trading in my car and they delivered the new one to my door after a service and MOT. Excellent.

Reply from G5 Cars on 26/04/21

Hi Fiona, We know its sometime since you received your new car, just a quick note to let you know we are always here for you & if you ever need anything, please just pick up the telephone. We are greatful for your kind review & business & we hope you are well. Kind regards Paul

By Suzanne T on 17 January 2021 | Verified purchase

Great communication and followed up on all promises that are made in their advertisements. Very personable and kind chaps who run the place too.

Reply from G5 Cars on 26/04/21

Suzanne, We hope you are still pleased with your new car, please remember we are always hear for our customers, the customer service does not stop after you have taken your car, or indeed ever, so if you ever need anything, just pick up the telephone. Kind regards Paul

By Paula D on 23 December 2020 | Verified purchase

I spent many weeks looking for a replacement for my much loved '08 Peugeot 207cc. I checked the reviews online for G5 Cars and from the moment I spoke to Paul, I knew I'd made a good choice. Paul talked me through the options, arranged to have the car delivered and took my car in part exchange. I couldn't be happier, the car is exactly as advertised with a fresh MOT and RAC Warranty. The whole transaction was so smooth and the communication from G5 was great, an absolutely hassle free purchase. Thank you Paul and G5 Cars.

Reply from G5 Cars on 26/04/21

Hi Paula, We hope you are well & still enjoying your new car, if you ever need anything at all, although we are some distance away from you, we are always hear for you. Our customer service is an on going thing. Thank you for your kind review. Kind regards Paul

By Kenneth G on 01 December 2020 | Verified purchase

Bought with confidence very professional company.Sales staff

Reply from G5 Cars on 26/04/21

Kenneth, thank you for your review, we hope you are still happy with your car, remember we are always hear for you. Many thanks Paul

By katherine S on 14 November 2020 | Verified purchase

Bought my first car from G5 cars early Nov. They were really helpful in answering all our questions and the car was spotless when we picked it up. Collecting during the second lockdown felt safe and covid secure. Thank you to all the team, brilliant service.

Reply from G5 Cars on 25/11/20

Thank you Kathrine, It was a pleasure meeting & dealing with both yourself & Euwen. We hope you enjoy your new car, remember, we are always here for you. Thank you for your kind review & take care of yourselves, ever need anything, just pick up the phone. Thank you once again. Kind regards Paul.

By Brian S on 24 October 2020 | Verified purchase

Really great service Thoroughly clean car Helped all the way through Cant ask for any better

Reply from G5 Cars on 26/10/20

Brian, Thank you for the great review, it was a real pleasure meeting & dealing with you. We are always here if you ever need anything, so just pick up the phone. Thank you once again & take care. Kind regards Paul

By Gary S on 19 October 2020 | Verified purchase

Great job guys worked really hard to get me the car i wanted

Reply from G5 Cars on 26/10/20

Thank you Gary, you kind review is very much appreciated, it was great meeting & dealing with you. We hope you enjoy your new car & we are always here for you if you ever need anything.Thank you once again for your business & kind review. Take care. Kind regards Paul