Customer reviews of G5 Cars
At G5 Cars we pride ourselves on the great service we provide to all of our customers, we treat you how we wish to be treated ourselves We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, we operate a no pressure environment, leaving you to view the car at your leisure & providing any & all information you wish when you want. Take a test drive & we are more than happy to give you a no obligation part exchange valuation. We are there for you all through the process & well beyond after you've taken delivery.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 213 customer reviews
By Dimel J on 08 February 2020 | Purchase not verified
Booked an appointment for a test drive on Saturday 8th February and confirmed again in the morning before leaving house and travelled 160 miles only to found the car been sold . Staff did not bother to inform us that they are going to sell it. Very disappointed.
great experience buying from G5 CARS
By Ronnie K on 21 August 2019 | Purchase not verified
i phoned g5 cars and the owner Paul could not have been more helpful he gave me a very fair trade in against my smart four two diesel also arranged delivery to the cairn hotel in harrogate the car is great very happy and would buy from this dealer again all the best Paul
By Thomas R on 03 August 2019 | Purchase not verified
I bought a vauxhall astra sport last march really good service and when the timing chain was rattling i dropped it off and i had it back within 2 days overall 5 star experience.
By Timothy A on 22 May 2019 | Purchase not verified
Purchased a car from this family owned business and had a wonderful experience. The owner I would give 6 stars if possible for communication, customer service and after care. If you are looking for an honest, trust worthy and genuine dealership I would recommend 100%. Having dealt with many dishonest car sales men in the past, I can say that the owner Paul is as genuine as they come and went above and beyond to make my experience a pleasurable one. Having travelled from London as well I wasn't sure what to expect and was immediately impressed by the warm and genuine approach of staff. The car runs like a beauty and I'm extremely happy that I made the trip. 6 stars
A great experiance
By charles C on 20 April 2019 | Purchase not verified
excellent service I bought a Citroen Picasso 5 door 16/04/19 they organized the fitting of a tow bar and changed the rear suspension to a harder one for towing a caravan and much moor I am so glad I went to G5 CARS.
Trustworthy car sales
By Matt B on 26 March 2019 | Purchase not verified
Very helpful and 1st class service. I would highly recommend G5 Cars to anyone and wouldn't hesitate in using them again in the future.
As honest as they come
By craig K on 02 February 2019 | Purchase not verified
Bought a Vauxhall Insignia off these guys, and their good people, no Arthur Daley types just genuine helpful fella's. Had a problem with the clutch and they replaced it straight away, no questions asked. Paul the gaffer bent over backwards to accommodate me and I even sold my old car to them a week later for what I consider was a fair price. All in all I was over the moon with my new car and with G5, I will definitely be calling in for my next car.
Audi A4 S-Line Cabriolet
By Sheila H on 28 November 2018 | Purchase not verified
Very disappointed still awaiting v5 and sat nav disc promised at point of sale despite this taking place two plus months ago.If this is the level of service to be expected I dread to think what will happen in the event of a warranty claim.
Good pre and after sales
By Roland N on 20 November 2018 | Purchase not verified
Brought a Citroen of G5 cars in July,very good pre sales,and very good after sales. Had a problem with car in Spain had to have it taken back to G5 and they not only fixed the fault but paid towards the transport as well. Had another small fault ,they got the car picked up and again fixed the fault even though it wasn't covered under warranty. You can't ask for more than that. We can all buy cars and no faults, then say the garage is great, but G5 stepped up to the mark when I had problems . Well done and thank you wouldn't hesitate to buy another car from them.
By Robbie A on 09 November 2018 | Purchase not verified
Bought a car that broke down because the head gasket was leaking all over. I paid for repairs to rectify mechanical issues and then contacted G5 to vent my displeasure who bought the car back at a significant discount. At this point, I wanted the car off my hands before it cost me anymore in repairs. I had to chase for payment for 10 days – G5 claimed they had sent the cheque in the post but they never did. I gave up and travelled 45 miles to collect payment.I never received a logbook so I chased this up with G5 who insisted that I was the registered keeper of the car and said they were going to sort out the logbook. I contacted the DVLA who confirmed I was never the registered keeper even though I had it for 6 months. I bought the car when it had 2 previous owners – G5 then put the car up for sale claiming it still had 2 owners instead of 3. I put an original review on auto trader and G5 claimed I only wanted to sell the car back because of financial reasons which was a complete lie.
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|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:00 - 17:00|
|Sunday||11:00 - 15:00|
ALTERNATIVE TIMES AVAILABLE UPON APPOINTMENT.