Customer reviews of G5 Cars
At G5 Cars we pride ourselves on the great service we provide to all of our customers, we treat you how we wish to be treated ourselves We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, we operate a no pressure environment, leaving you to view the car at your leisure & providing any & all information you wish when you want. Take a test drive & we are more than happy to give you a no obligation part exchange valuation. We are there for you all through the process & well beyond after you've taken delivery.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 218 customer reviews
Hassle free purchase
By Ben S on 08 November 2015 | Verified purchase
Paul was a none pushy, helpful seller that made the buying process easy. Very happy with how the car is running after having it for a few weeks. Would recommend G5 cars.
Buy somewhere else
By Giuseppe C on 30 June 2020 | Purchase not verified
I bought the car on Saturday morning and on Monday morning I come back to the garage with the engine light on , to check it as the car had a fresh mot done few days before from the dealer that sold me the car . I spoke with a different guy that sold me the car and he was trying to say that it’s normal to have a engine light on ( absolute joke ) anyway at the end said bring it in the afternoon to have it checked by mechanic. I come back in the afternoon and they find out the glow plugs need to be replaced. I agreed to pay 80£ to replaced them from my own pocket , they suppose to call me back to arrange the day to fix it . Nothing for a week , I call them back and they always avoid me . This people are not honest , they knew the car had that problem but they simply reset the codes with obd tool and sold the car with a clean mot with no advisory. I hope this review help some people to avoid trouble from this people .
Great Car , Great Service!
By John H on 29 June 2020 | Purchase not verified
Car was prepared superbly, with no expense spared. Nice friendly people down to earth & easy to deal with
All amazing... Until its not
By hannah K on 24 June 2020 | Purchase not verified
So over email, these guys were fantastic. In real life, not so much. I'm a doctor working on covid wards and needing a car for night shifts. They said I could get a certain discount as well as extended warranty which was great. However due to the covid crisis I was unable to visit for 4 weeks. Eventually I managed to get a day off, have a friend drive me to the garage. Go for a test drive - only for them to say the discount had now been cancelled! Complete waste of time and the owners are arrogant, making us feel incredibly unwelcome.
On the ball
By Stephen D on 29 March 2020 | Purchase not verified
Very good bought a car in Feb no V5 came called Paul V5 came in 4days good people wi!l use a more if after a good car well done lads
By Dimel J on 08 February 2020 | Purchase not verified
Booked an appointment for a test drive on Saturday 8th February and confirmed again in the morning before leaving house and travelled 160 miles only to found the car been sold . Staff did not bother to inform us that they are going to sell it. Very disappointed.
great experience buying from G5 CARS
By Ronnie K on 21 August 2019 | Purchase not verified
i phoned g5 cars and the owner Paul could not have been more helpful he gave me a very fair trade in against my smart four two diesel also arranged delivery to the cairn hotel in harrogate the car is great very happy and would buy from this dealer again all the best Paul
By Thomas R on 03 August 2019 | Purchase not verified
I bought a vauxhall astra sport last march really good service and when the timing chain was rattling i dropped it off and i had it back within 2 days overall 5 star experience.
By Timothy A on 22 May 2019 | Purchase not verified
Purchased a car from this family owned business and had a wonderful experience. The owner I would give 6 stars if possible for communication, customer service and after care. If you are looking for an honest, trust worthy and genuine dealership I would recommend 100%. Having dealt with many dishonest car sales men in the past, I can say that the owner Paul is as genuine as they come and went above and beyond to make my experience a pleasurable one. Having travelled from London as well I wasn't sure what to expect and was immediately impressed by the warm and genuine approach of staff. The car runs like a beauty and I'm extremely happy that I made the trip. 6 stars
A great experiance
By charles C on 20 April 2019 | Purchase not verified
excellent service I bought a Citroen Picasso 5 door 16/04/19 they organized the fitting of a tow bar and changed the rear suspension to a harder one for towing a caravan and much moor I am so glad I went to G5 CARS.
- 0113 4829935 07441 922112
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|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:00 - 17:00|
ALTERNATIVE TIMES AVAILABLE UPON APPOINTMENT.