Customer reviews of G5 Cars
At G5 Cars we pride ourselves on the great service we provide to all of our customers, we treat you how we wish to be treated ourselves We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, we operate a no pressure environment, leaving you to view the car at your leisure & providing any & all information you wish when you want. Take a test drive & we are more than happy to give you a no obligation part exchange valuation. We are there for you all through the process & well beyond after you've taken delivery.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 240 customer reviews
By Paula S on 21 September 2016 | Verified purchase
A brilliant experience, no pressure, very transparent process, excellent service, a lovely car & nice people. I will be going no where else in future & recommended to friends & family. Thank you G5 Cars.......BRILLIANT
By Chelsea E on 15 September 2016 | Verified purchase
Brilliant quality service Helpful and friendly staff Brilliant service all round
Hassle free purchase
By Ben S on 08 November 2015 | Verified purchase
Paul was a none pushy, helpful seller that made the buying process easy. Very happy with how the car is running after having it for a few weeks. Would recommend G5 cars.
By Charlotte N on 14 May 2021 | Purchase not verified
Sold us a car that needs over £4000 worth of repairs doing including all tyres, have said they will not take the car back or offer back any of our money we paid for the car.
Wouldn't touch with yours!
By DJ E on 11 May 2021 | Purchase not verified
July 2020. G5 took £200 deposit for car viewed online and which we were going to buy. Unfortunately, our circumstances changed due to Covid. Asked for refund as purchase couldn't go ahead as planned. Agreed to refund but asked for bank details to refund - despite deposit being paid with credit card...strange request I thought! Distance selling regs applied so money, by law, should have been returned. It wasn't. Didn't hear from owner again. No response to a number of emails sent. Eventually got money back through credit-card company April 21. By phone and email, owner promises the earth...until your money has to be returned. If you do still go ahead with a purchase, then I suggest you pay with a credit card - in my experience, you'll not hear back from G5's owner if things go pear-shaped...but you'll still be able to be reimbursed from card company. They'll then chase G5 to get their money back. Not worth 1 star IMO
By KEVIN R on 29 April 2021 | Purchase not verified
I would recommend G5 Cars They were very efficient and helpful. I was offered a decent price for trading in my car and vehicle purchased ( Peugeot 207 estate) is perfect a 2011 but everything works, it starts and runs great. It was presented very well spotless inside, polished, full mot and serviced. A dealer who can be trusted, no hard sell just a decent vehicle at a fair price.
Great buying experience/Fabulous car
By Nigel L on 27 April 2021 | Purchase not verified
After searching the internet for our new car, I came across G5 Cars, I really liked their RAC approved status as that gave me piece of mind when buying blind as I live 130 miles away from Leeds. Paul and his team were an absolute pleasure to deal with, absolutely no pressure selling from Paul (in fact I think its fair to say I was chasing him :) on handover I was told to take as much time as I needed. The car was very well valeted and exactly what I was expecting. I will be recommending G5 to my family and friends.
By Vicky S on 25 April 2021 | Purchase not verified
For the first time ever we bought a car online, Paul and everyone was really great, helpful, the car was everything we could hope for, a few days into our purchase the car developed a fault, we rang G5 and they collected it the next day, the problem was sorted and we picked her up the next day. She is a great car to drive and is everything they said she would be, G5 don't give great customer service they give EXCELLENT customer service, I have recommended this garage to a number of people, including my boss. Thanks G5 for such a wonderful experience. Thanks Vicky and Simon. (Renault Megane)
Amazing 360 service!
By Sarah P on 02 April 2021 | Purchase not verified
Above and beyond in customer service and satisfaction and nothing is too much trouble. Highly recommended!
Excellent car buying experience
By Sheila H on 05 January 2021 | Purchase not verified
Purchased a vehicle, a Corsa SE 2013,) 44k on the clock) , in mid December. Had a roam round the cars on view, and after having a good look at the one I fancied, I then spoke with Paul. He assured me of the quality of his vehicles, and the checks they carry out before sale, and the warranty they provide. The Corsa then went through Mot etc, and was delivered to me in Hudds. It was very clean, immaculate, showroom condition, which made the first sight of it quite an occasion. The car developed a windscreen washer problem, but this was dealt with willingly and immediately. I have driven the car 500 miles since, and no probs, its great. Especially the heated seats and driving wheel !! Thank you Paul and staff for a great car buying experience. Have already recommended you to friends. Sheila x
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:00 - 17:00|
ALTERNATIVE TIMES AVAILABLE UPON APPOINTMENT.