Customer reviews of G5 Cars
At G5 Cars we pride ourselves on the great service we provide to all of our customers, we treat you how we wish to be treated ourselves We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, we operate a no pressure environment, leaving you to view the car at your leisure & providing any & all information you wish when you want. Take a test drive & we are more than happy to give you a no obligation part exchange valuation. We are there for you all through the process & well beyond after you've taken delivery.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 246 customer reviews
Wouldn't touch with yours!
By DJ E on 11 May 2021 | Purchase not verified
July 2020. G5 took £200 deposit for car viewed online and which we were going to buy. Unfortunately, our circumstances changed due to Covid. Asked for refund as purchase couldn't go ahead as planned. Agreed to refund but asked for bank details to refund - despite deposit being paid with credit card...strange request I thought! Distance selling regs applied so money, by law, should have been returned. It wasn't. Didn't hear from owner again. No response to a number of emails sent. Eventually got money back through credit-card company April 21. By phone and email, owner promises the earth...until your money has to be returned. If you do still go ahead with a purchase, then I suggest you pay with a credit card - in my experience, you'll not hear back from G5's owner if things go pear-shaped...but you'll still be able to be reimbursed from card company. They'll then chase G5 to get their money back. Not worth 1 star IMO
By KEVIN R on 29 April 2021 | Purchase not verified
I would recommend G5 Cars They were very efficient and helpful. I was offered a decent price for trading in my car and vehicle purchased ( Peugeot 207 estate) is perfect a 2011 but everything works, it starts and runs great. It was presented very well spotless inside, polished, full mot and serviced. A dealer who can be trusted, no hard sell just a decent vehicle at a fair price.
Great buying experience/Fabulous car
By Nigel L on 27 April 2021 | Purchase not verified
After searching the internet for our new car, I came across G5 Cars, I really liked their RAC approved status as that gave me piece of mind when buying blind as I live 130 miles away from Leeds. Paul and his team were an absolute pleasure to deal with, absolutely no pressure selling from Paul (in fact I think its fair to say I was chasing him :) on handover I was told to take as much time as I needed. The car was very well valeted and exactly what I was expecting. I will be recommending G5 to my family and friends.
By Vicky S on 25 April 2021 | Purchase not verified
For the first time ever we bought a car online, Paul and everyone was really great, helpful, the car was everything we could hope for, a few days into our purchase the car developed a fault, we rang G5 and they collected it the next day, the problem was sorted and we picked her up the next day. She is a great car to drive and is everything they said she would be, G5 don't give great customer service they give EXCELLENT customer service, I have recommended this garage to a number of people, including my boss. Thanks G5 for such a wonderful experience. Thanks Vicky and Simon. (Renault Megane)
Amazing 360 service!
By Sarah P on 02 April 2021 | Purchase not verified
Above and beyond in customer service and satisfaction and nothing is too much trouble. Highly recommended!
Excellent car buying experience
By Sheila H on 05 January 2021 | Purchase not verified
Purchased a vehicle, a Corsa SE 2013,) 44k on the clock) , in mid December. Had a roam round the cars on view, and after having a good look at the one I fancied, I then spoke with Paul. He assured me of the quality of his vehicles, and the checks they carry out before sale, and the warranty they provide. The Corsa then went through Mot etc, and was delivered to me in Hudds. It was very clean, immaculate, showroom condition, which made the first sight of it quite an occasion. The car developed a windscreen washer problem, but this was dealt with willingly and immediately. I have driven the car 500 miles since, and no probs, its great. Especially the heated seats and driving wheel !! Thank you Paul and staff for a great car buying experience. Have already recommended you to friends. Sheila x
misleading sales pitch
By stephen N on 01 December 2020 | Purchase not verified
Usatisfactory this firm does not provide a full mot as stated and took over a week to make me aware of this, they did not make any apology for there bad service certainly would not deal with them again
superb service yours Ronnie and Joan
By ronnie K on 21 October 2020 | Purchase not verified
Hi Paul sorry for my delay in writing my revue for all the work and effort you went to to supply my mitsubshi mirage 3 you could not have done more for us at this difficult time the car was in as superb condition as statedthanks paul
Forget the big dealerships
By Les C on 16 October 2020 | Purchase not verified
Our first time to this company, we were met with interest and courtesy and subsequently purchased a car, delivered to our home, altogether a pleasant experience.
By Lisa M on 03 October 2020 | Purchase not verified
I bought my car in May, it is now early October and what can I say....... amazing!!! I am so very, very happy with my car!! I bought a Toyota Aygo multi mode . Beautiful to look at and beautiful to drive. I am a nervous anxious person at the best of times, but Paul was so nice and calming It was great experience. It was no problem to deliver my car and was delivered on the date we arranged. Paul also said that the car will always be taken care off and that was very reassuring. My old Yaris was taken in part-ex which was great so I had no worries with that. I take my elderly parents out in the car and they love the car, my son loves the car,I adore my car!!! It is a dream to drive, very smooth and easy to drive. All with the added reassurance of G5 and Paul always being there if I ever need them, I made a great choice to buy from G5!!
- 0113 4829935 07441 922112
Thank you for contacting us!
We will aim to get back to you as soon as possible.
There was a problem sending your email.
There may be a technical issue.
Please try again later.
|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:00 - 17:00|
ALTERNATIVE TIMES AVAILABLE UPON APPOINTMENT.