Customer reviews of G5 Cars
At G5 Cars we pride ourselves on the great service we provide to all of our customers, we treat you how we wish to be treated ourselves We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, we operate a no pressure environment, leaving you to view the car at your leisure & providing any & all information you wish when you want. Take a test drive & we are more than happy to give you a no obligation part exchange valuation. We are there for you all through the process & well beyond after you've taken delivery.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 254 customer reviews
Great buying experience/Fabulous car
By Nigel L on 27 April 2021 | Purchase not verified
After searching the internet for our new car, I came across G5 Cars, I really liked their RAC approved status as that gave me piece of mind when buying blind as I live 130 miles away from Leeds. Paul and his team were an absolute pleasure to deal with, absolutely no pressure selling from Paul (in fact I think its fair to say I was chasing him :) on handover I was told to take as much time as I needed. The car was very well valeted and exactly what I was expecting. I will be recommending G5 to my family and friends.
By Vicky S on 25 April 2021 | Purchase not verified
For the first time ever we bought a car online, Paul and everyone was really great, helpful, the car was everything we could hope for, a few days into our purchase the car developed a fault, we rang G5 and they collected it the next day, the problem was sorted and we picked her up the next day. She is a great car to drive and is everything they said she would be, G5 don't give great customer service they give EXCELLENT customer service, I have recommended this garage to a number of people, including my boss. Thanks G5 for such a wonderful experience. Thanks Vicky and Simon. (Renault Megane)
Amazing 360 service!
By Sarah P on 02 April 2021 | Purchase not verified
Above and beyond in customer service and satisfaction and nothing is too much trouble. Highly recommended!
Excellent car buying experience
By Sheila H on 05 January 2021 | Purchase not verified
Purchased a vehicle, a Corsa SE 2013,) 44k on the clock) , in mid December. Had a roam round the cars on view, and after having a good look at the one I fancied, I then spoke with Paul. He assured me of the quality of his vehicles, and the checks they carry out before sale, and the warranty they provide. The Corsa then went through Mot etc, and was delivered to me in Hudds. It was very clean, immaculate, showroom condition, which made the first sight of it quite an occasion. The car developed a windscreen washer problem, but this was dealt with willingly and immediately. I have driven the car 500 miles since, and no probs, its great. Especially the heated seats and driving wheel !! Thank you Paul and staff for a great car buying experience. Have already recommended you to friends. Sheila x
misleading sales pitch
By stephen N on 01 December 2020 | Purchase not verified
Usatisfactory this firm does not provide a full mot as stated and took over a week to make me aware of this, they did not make any apology for there bad service certainly would not deal with them again
superb service yours Ronnie and Joan
By ronnie K on 21 October 2020 | Purchase not verified
Hi Paul sorry for my delay in writing my revue for all the work and effort you went to to supply my mitsubshi mirage 3 you could not have done more for us at this difficult time the car was in as superb condition as statedthanks paul
Forget the big dealerships
By Les C on 16 October 2020 | Purchase not verified
Our first time to this company, we were met with interest and courtesy and subsequently purchased a car, delivered to our home, altogether a pleasant experience.
By Lisa M on 03 October 2020 | Purchase not verified
I bought my car in May, it is now early October and what can I say....... amazing!!! I am so very, very happy with my car!! I bought a Toyota Aygo multi mode . Beautiful to look at and beautiful to drive. I am a nervous anxious person at the best of times, but Paul was so nice and calming It was great experience. It was no problem to deliver my car and was delivered on the date we arranged. Paul also said that the car will always be taken care off and that was very reassuring. My old Yaris was taken in part-ex which was great so I had no worries with that. I take my elderly parents out in the car and they love the car, my son loves the car,I adore my car!!! It is a dream to drive, very smooth and easy to drive. All with the added reassurance of G5 and Paul always being there if I ever need them, I made a great choice to buy from G5!!
Buy somewhere else
By Giuseppe C on 30 June 2020 | Purchase not verified
I bought the car on Saturday morning and on Monday morning I come back to the garage with the engine light on , to check it as the car had a fresh mot done few days before from the dealer that sold me the car . I spoke with a different guy that sold me the car and he was trying to say that it’s normal to have a engine light on ( absolute joke ) anyway at the end said bring it in the afternoon to have it checked by mechanic. I come back in the afternoon and they find out the glow plugs need to be replaced. I agreed to pay 80£ to replaced them from my own pocket , they suppose to call me back to arrange the day to fix it . Nothing for a week , I call them back and they always avoid me . This people are not honest , they knew the car had that problem but they simply reset the codes with obd tool and sold the car with a clean mot with no advisory. I hope this review help some people to avoid trouble from this people .
Great Car , Great Service!
By John H on 29 June 2020 | Purchase not verified
Car was prepared superbly, with no expense spared. Nice friendly people down to earth & easy to deal with
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:00 - 17:00|
ALTERNATIVE TIMES AVAILABLE UPON APPOINTMENT.