Customer reviews of G5 Cars

By Wayne C on 01 May 2018 | Verified purchase

My 1st experience of buying a car from a car sales business, and it was great. The initial call from the manager went great, he was very clear in detail, and very polite. I was so convinced I wanted the car after our conversation that I actually accepted the car without even seeing it or test driven it. When I went to collect the car it was there waiting for me all valeted and presented in a great condition. I definitely recommend this place to anyone, you'll not be disappointed. Thanks lads.

Reply from G5 Cars on 01/05/18

Wayne, thank you for your kind words, it was a pleasure meeting & dealing with you. We try our best to surpass customer expectations & to prepare our cars to a high standard as your satisfaction is a priority to us. We are always here for you if you need us, now & in the future. We hope you enjoy your new car & thank you once again for your business

By Martin H on 28 April 2018 | Verified purchase

Found the car on Auototrader and contacted the dealer. Wasn't sure as the pictures showed quite a few of marks and scuffs. The car, however, was exactly what I was looking for. After speaking to the owner he said the photos were of the car exactly as it came in. While on the phone he walked around it told me what he could see a few scuffs, scratches on a couple of wheels. Told me that the wheels would be refurbished, paintwork fixed. MOT would be done and any advisories would also be fixed. He asked me to think about it and call back and if I wanted it, for a small refundable deposit he'd prep the car for sale which would take 3 days. I live 250 miles from G5 so took a bit of a gamble as I didn't really know him from Adam, called back within 30 mins and ordered it. Booked my train ticket for Friday... Minor trepidation on route but when I got there, WOW ! Car stunning and everything had been done, quick test drive and drove it home in the rain - its a Z4 humph... buy cars from G5 !!!

Reply from G5 Cars on 01/05/18

Martin, thank you for your kind review, we do try our best & prepare our cars to a high standard as customer satisfaction is a priority, hopefully we will get some nice weather so you can get the top down soon. Thank you once again for your business & remember, we are always here for you. Enjoy your new car

By Liz F on 27 April 2018 | Verified purchase

A very friendly, professional and enjoyable process buying my used car- from initial phone call enquiry, visiting the garage through to the purchase. The car was even delivered to my door as I live 30 miles away. Felt like a valued customer and would definitely recommend to my friends and family. Thank you :)

Reply from G5 Cars on 27/04/18

Liz, thank you very much for your kind words, it was a real pleasure meeting & dealing with you. Hope you enjoy your new car& if you ever need us, please just pick up the phone. Once again thank you for your business & loving your art.

By Shelly H on 27 April 2018 | Verified purchase

Friendly guys. All imperfections fixed before I picked the car up. Really great service!

Reply from G5 Cars on 26/04/18

Thank you Shelly, we hope you enjoy your new car (& the savings), it was a pleasure meeting you & your dad & thank you for your business. We are always here for you, so if you ever need us pick up the phone. Thank you once again & enjoy your new car.

By Dale R on 27 April 2018 | Verified purchase

I went to G5 as I had an interest in a few cars I saw on their website and was pleased with the service they provided. They couldn't be more helpful and even went above and beyond what was expected. Would highly recommend. And the dog is very friendly 😊

Reply from G5 Cars on 27/04/18

Thank you very much Dale, we are sure you will enjoy your new car. If you ever need us, please just pick up the phone. Thank you for your business once again & enjoy your car.

By Sarah T on 18 April 2018 | Verified purchase

They was excellent service was amazing very professional and nothing was an issue at all.

Reply from G5 Cars on 18/04/18

Sarah, thank you very much, we are pleased you are happy with our service & your new car, we do try our best at all times. We hope you are enjoying the car & hopefully the low running costs. If you ever require anything, please just let us know. Thank you once again & we hope you enjoy your new car.

By Jan P on 17 April 2018 | Verified purchase

great service, great little car & no t patronized or pressurised in any way would recommend

Reply from G5 Cars on 17/04/18

Thank you for your kind review Jan, pleasure meeting & dealing with you all. We hope your mum enjoys her new car (with her CD's playing) & we are always here if you need us for anything at all. Paul

By Nick L on 22 March 2018 | Verified purchase

We had a really good experience with G5 Cars, from start to finish. Initial contact was great, as I had phoned up and no-one answered, but 5 minutes later I got a call back apologizing, and asked how they could help. He gave me lots of detail over the phone before we traveled, about the car we were interested in, to make sure we didn't waste our time. When we got there he gave us plenty of time to look around the car before I took it for a test drive. There was never any pressure, he just gave us the information we needed and answered the questions we asked. We got a full valet and MOT and service as part of the deal, which we were happy with, and then after we took it home, we discovered a miner issue with the tow bar. They told us to come back straight away and he fixed it at no extra cost. An excellent all round experience

Reply from G5 Cars on 23/03/18

Thank you Nick, we hope your very happy with your new car, if you ever need us, just pick up the phone, we are always here for you.

By Julie M on 19 March 2018 | Verified purchase

I found G5 personnel very polite and knowledgeable. They were not 'pushy' but gave us time to examine the car and come to our own conclusions regarding it.

Reply from G5 Cars on 23/03/18

Thank you Julie, we hope you enjoy your new car & we are always here for you.

By David B on 14 March 2018 | Verified purchase

Very honest and trustworthy back by a platinum RAC Warranty