Customer reviews of G5 Cars

By katie H on 11 September 2020 | Verified purchase

I was blown away with the level of service I received at this garage. I have recently purchased a Peugeot 207cc and nothing was too much hassle. Paul went above and beyond To ensure me that everything was sorted that need sorted ready for collection day. Best garage Iv ever purchase from

Reply from G5 Cars on 16/10/20

Katie, Thank you for your kind review, it was a real pleasure meeting & dealing with you. As we said at that time, we feel its important to treat our customers how we would like to be treated ourselves. We think it's very important to not only look after you during the purchase, but also for years to come. If you ever need anything, please do not hesitate to pick up the telephone. We hope you enjoy that lovely car of yours & thank you once again for your kind words & business. Please take care. Kind regards Paul

By Sarah P on 02 September 2020 | Verified purchase

Very professional, friendly service from the initial swift response to my enquiry through to the collection of the car.

By Michael W on 31 August 2020 | Verified purchase

Very impressed with the service i received, i travelled from London to view a car i did not feel pressured i was left to check the car over and was told take as long as you like i did my checks and purchased the car, great service answered all my question and give me good advice about the car handling really happy with my car loving it, i would recommend G5 cars

Reply from G5 Cars on 16/10/20

Michael, Thank you for your kind review. It was a real pleasure meeting & dealing with you & we hope you enjoy many happy miles in that lovely car of yours. Even though you are some distance away from us, we are always here for you, so if you ever need anything, please just pick up the telephone. Once again thank you for your kind review & your business. Take care of yourself. Many regards Paul

By Tony D on 03 April 2020 | Verified purchase

very gòod would recomend them i have had a few cars from dealer ahips and theres have been the best outstanding

By Jagdeep G on 03 April 2020 | Verified purchase

Staff was very helpful and very polite. Any issues I picked up with the car I was buying he made sure it was all sorted out. I traveled far to buy this car however I was not let down in any way. I would Strongly recommend this garage to anyone.

By Ronika P on 02 April 2020 | Verified purchase

Drove a couple of hundred miles to buy the car. The transaction went smooth etc. Unfortunately the parcel shelf was broken but they replaced this straight away. However, my airvents were damaged and the owner and his colleague attempted to fix it. All was well for about 10 minutes, I drove to the petrol station and by that time one of the airvents fell apart and the one by my window couldn't be turned at all. They fixed the middle one and the owner promised me I would receive a genuine airvent from Vauxhall in the post in around a week max. This never came and my partner called at least 10-15 times, first it was empty promises of it coming and then the owner was never in for us to speak to. DVLA told me that they still hadn't received the log book after 6 weeks so I had to apply for it myself. It has really put me off this garage, we are a couple hundred miles away so I cannot just go in. It has now been 6 months. Please do not leave this garage without sorting any issues out first

Reply from G5 Cars on 03/04/20

Ronika, This is very disappointing to hear, especially as we paid the Local Vauxhall main dealer to send the new air vent to you directly, so unfortunately we have both been let down, we sincerely apologise for this. To address this, if you could contact myself personally on 07441 922113 I will organise having another new air vent posted to you (which I will do myself). Alternatively I am more than happy to reimburse yourself if you would like to organise one, which ever is your preference, but once agin if you could contact me on the mobile number provided we will address this is full. Regards the registration document, I have been able to check & confirm that we did send this to the DVLA, who do actually quote up to 8 weeks for a document to be issued, especially considering due to the number of vehicles we sell, they are sent in batches. If you have incurred any cost whatsoever ever, once agin we will fully reimburse you. Once again please call me o the mobile number & I will addres

By Vanessa S on 28 March 2020 | Verified purchase

Impressed from start to finish. No hesitation in recommending. Will definitely use again.

By lorna B on 10 March 2020 | Verified purchase

Very helpful chaps, made the whole experience easy for me! Serviced the car, MOT for 12 months! All sorts of extra care taken, very happy!

Reply from G5 Cars on 11/03/20

Tank you Lorna, Vey kind of you to leave the positive review & happy you found the experience of buying your new car easy peasy. It really was a pleasure meeting & dealing with you. As I said, now is the real beginning of our customer care, once you have the car. So we are always here for you if you ever need anything, however big or small, just pick up the phone to us. We hope you enjoy your new car & thank you once again for your kind words & business. Paul

By Angela E on 08 December 2019 | Verified purchase

good help you out a lot try get the right car for you keep in touch regularly .good prices too .nice people.

Reply from G5 Cars on 03/01/20

Angela, Thank you for your kind review, as you have found, we look after our customers, always making sure we treat customers as we would wish to be treated ourselves & when you drive away in your new car, that is just the beginning of our customer care experience, so if you ever need us, please just pick up the phone. Thank you once again for your kind words & your business again & we hope you enjoy your new car. Kind regards Paul

By Gleam V on 07 December 2019 | Verified purchase

amazing people working in and good quality cars they selling.

Reply from G5 Cars on 08/12/19

Gleam, Thank you for your kind words, it was a real pleasure meeting & dealing with both yourself & your lovely family. We hope you are happy & enjoying your new car, but please remember if you ever need anything, we are always here as our customer care is ongoing, so just pick up the telephone & we will be happy to help. Once again thank you for your kind review & business. Kind regards Paul