Customer reviews of G5 Cars

By ian S on 23 June 2019 | Verified purchase

Realy Friendly helpful staff no pressure selling great selection good value for money good after care package

Reply from G5 Cars on 23/06/19

Ian, Thank you very much for your kind review, it was a real pleasure meeting Leah & yourself, we are glad you are happy with our approach to customer service & as discussed, please remember this is the beginning of our customer care, we are always here for you, so anything you need, please just pick up the telephone. Thank you once again for your kind words & business & we hope Leah enjoys her new car. Kind regards Paul G5 Cars

By Tracey J on 20 June 2019 | Verified purchase

It was a real pleasure, great customer care and very professional thankyou very much I'm absolutely over the moon with the car , I will definitely buy from g5cars again.

Reply from G5 Cars on 21/06/19

Tracey, Thank you so much for your kind review. It was a real pleasure meeting you & your family, as discussed, please remember this is the beginning of our customer care & we are always here for you, so if you ever need anything, please just pick up the telephone. Once agin thank you for your kind words & your business & we hope you enjoy your new car. Kind regards Paul

By Chris B on 18 June 2019 | Verified purchase

G5 was honest and to the point, The car was taken out on a test drive before they could clean it, due to it only arriving. The guys did a very good job on the Valet, they replaced everything i noticed on the car whilst it was test drived. I would recommend them to another car buyer.

Reply from G5 Cars on 21/06/19

Chris, Thank you for your kind review. We enjoyed meeting & dealing with you. Please remember this is when our customer care really begins, so if you ever need anything, please just pick up the telephone. Thank you once again for your kind words & business & we hope you enjoy your new car. Kind regards Paul

By Jonathan G on 12 June 2019 | Verified purchase

A very satisfactory experience with G5 Cars. It’s my first time purchasing a vehicle on-line, having never viewed it (I was buying from Southern Ireland). Naturally, I was a little apprehensive. Unfounded fears! The car was exactly as described. The salesman was extremely helpful, rang back when he said he would etc, little things but vital to building trust. The car didn’t have cruise control! No problem, He organized to have it fitted. I have no hesitation in giving G5 Cars my wholehearted recommendation. Keep up the good work!

Reply from G5 Cars on 21/06/19

Jonathan, Thank you for your kind review, it was a real pleasure meeting & dealing with both your dad & yourself. We always treat people the way we wish to be treated ourselves & hopefully this came across. Even though you are some distance from us, we are always here for you, so simply pick up the telephone & we will be happy to help. Thank you once again for your kind words & your business & we hope you enjoy the new car. Kind regards Paul

By Hannah M on 10 June 2019 | Verified purchase

Very helpful and amazing service. My car was valeted and serviced before I drove it away. Would definitely recommend.

Reply from G5 Cars on 21/06/19

Hannah, Thank you for your kind words, it was a real pleasure dealing with yourself & your mum again. Please remember we are always here for you, so if you ever need anything, please just pick up the phone (or grab me on the school run). We hope you enjoy the new car & thank you once again for your kind words & business. Kind regards Paul

By Kath M on 04 June 2019 | Verified purchase

Can honestly say that this was one of the best car buying experiences we have had. Team were amazingly helpful. There was no over selling but just a genuine desire to find the right car for us. They were patient, not pushy and genuinely committed to selling high quality vehicles. We have ended up with a fantastic first car for our daughter. The service has been exceptional. Really good to know it’s underpinned with RAC warranty and good offer of aftercare and support. We will be back!

Reply from G5 Cars on 21/06/19

Kath, Thank you for your kind review, we do take customer service seriously & do believe that we should always treat people the way we wish to be treated ourselves. It was a real pleasure meeting & dealing with you all. We hope your daughter enjoys her first car & remember as we said, we are always here for you & this is when our customer care really comes in to play, so if you ever need anything, please just pick up the phone. Thank you very much once again for your kind words & business & we hope your daughter enjoys the new car. Kind regards Paul

By Rosie B on 31 May 2019 | Verified purchase

A really easy car buying experience. The owner and his team were really helpful without being pushy. They happily answered all our questions and offered paperwork to be viewed. When we came to pick up the car it was really well presented. I left feeling confident that we made the right choice, and that we got the service that was advertised. The owner and this team went the extra mile making us feel well looked after. I would definitely recommend G5 Cars.

Reply from G5 Cars on 21/06/19

Rosie, Thank you for your kind review, it was a real pleasure meeting & dealing with you. Please remember that our customer service really begins now once you have your new car, we are always here for you, so anything at all just pick up the telephone. Thank you once again for your kind words & your business & we hope you enjoy your new car. Kind regards Paul

By Joanne J on 27 May 2019 | Verified purchase

Excellent service,friendly ,informative,don't pull the wool over your eyes, recommend strongly

Reply from G5 Cars on 27/05/19

Joanne, Thank you very much for your kind review, it was a pleasure meeting both you, Al & Theo. As we have already said, our customer care begins now, so if you ever need anything, please just pick up the telephone & we will be happy to help. Thank you once again for your kind review & obviously your business & we hope you enjoy your new car. Kind regards Paul

By Jannette P on 24 May 2019 | Verified purchase

I change my car every couple of years and this is the fourth car I have bought from G5 Cars. Every car I have purchased I have been completely satisfied with. The prices are extremely fair, the cars are in great condition and the customer service which is given goes well beyond the call of duty and is absolutely brilliant. I do not have any hesitation whatsoever in recommending this company. I love my new car and will return in a couple of years for something different. Thank You all at G5 for giving such a continual fantastic service.

Reply from G5 Cars on 25/05/19

Jan, Thank you ever so much for your kind review & obviously your repeat business, as always it was a real pleasure seeing yourself & Vicky again. As you already know, we are always here for you & if you ever need anything, just pick up the telephone. I'm sure you will be happy with this car & you never know you may be tempted to keep this one a little longer. Take care, enjoy the new car & thank you once again for your kind words & continued business. Kind regards Paul

By Marion C on 22 May 2019 | Verified purchase

If a friend said they were buying a car from the internet without seeing it in person, from a dealer unknown to them and too far to go back to, of course we would say” how daft is that” but that’s exactly what we did from G5. Why? Read on, we were after a particular make of car we viewed a couple of cars which were rubbish, telephoned a couple of dealers who answered the phone with a “ello” and only came alive as soon as we said we were interested in buying. Paul of G5 however answered the phone professionally friendly and certainly knew what he was talking about. We expressed our concerns from buying in the situation we found ourselves, he explained G5 was a family business and had his reputation to up hold, he also gave guarantees we didn’t ask for. We took delivery of the vehicle and it was exactly how it was in the photo and description. Lucky? No not when you buy from G5 we feel that any one buying from Paul of G5 will buy with confidence Luck had nothing to do with it.

Reply from G5 Cars on 23/05/19

Marion & Vereena, Thank you so much for your very kind review, it was a real pleasure dealing with you both (a real shame we didn't meet in person) & we are glad you found the whole experience easy & enjoyable. As already stated, this is just the beginning of our customer care, even though we are some distance from you, we are always here to help, so just pick up the telephone if you ever need anything. Once again thank you for your kind words & business, so go grab those head scarfs & do your best Thelma & Louise impression & enjoy that wonderful little car. Kind regards Paul G5 Cars