Customer reviews of G5 Cars

By Kath M on 04 June 2019 | Verified purchase

Can honestly say that this was one of the best car buying experiences we have had. Team were amazingly helpful. There was no over selling but just a genuine desire to find the right car for us. They were patient, not pushy and genuinely committed to selling high quality vehicles. We have ended up with a fantastic first car for our daughter. The service has been exceptional. Really good to know it’s underpinned with RAC warranty and good offer of aftercare and support. We will be back!

Reply from G5 Cars on 21/06/19

Kath, Thank you for your kind review, we do take customer service seriously & do believe that we should always treat people the way we wish to be treated ourselves. It was a real pleasure meeting & dealing with you all. We hope your daughter enjoys her first car & remember as we said, we are always here for you & this is when our customer care really comes in to play, so if you ever need anything, please just pick up the phone. Thank you very much once again for your kind words & business & we hope your daughter enjoys the new car. Kind regards Paul

By Rosie B on 31 May 2019 | Verified purchase

A really easy car buying experience. The owner and his team were really helpful without being pushy. They happily answered all our questions and offered paperwork to be viewed. When we came to pick up the car it was really well presented. I left feeling confident that we made the right choice, and that we got the service that was advertised. The owner and this team went the extra mile making us feel well looked after. I would definitely recommend G5 Cars.

Reply from G5 Cars on 21/06/19

Rosie, Thank you for your kind review, it was a real pleasure meeting & dealing with you. Please remember that our customer service really begins now once you have your new car, we are always here for you, so anything at all just pick up the telephone. Thank you once again for your kind words & your business & we hope you enjoy your new car. Kind regards Paul

By Joanne J on 27 May 2019 | Verified purchase

Excellent service,friendly ,informative,don't pull the wool over your eyes, recommend strongly

Reply from G5 Cars on 27/05/19

Joanne, Thank you very much for your kind review, it was a pleasure meeting both you, Al & Theo. As we have already said, our customer care begins now, so if you ever need anything, please just pick up the telephone & we will be happy to help. Thank you once again for your kind review & obviously your business & we hope you enjoy your new car. Kind regards Paul

By Jannette P on 24 May 2019 | Verified purchase

I change my car every couple of years and this is the fourth car I have bought from G5 Cars. Every car I have purchased I have been completely satisfied with. The prices are extremely fair, the cars are in great condition and the customer service which is given goes well beyond the call of duty and is absolutely brilliant. I do not have any hesitation whatsoever in recommending this company. I love my new car and will return in a couple of years for something different. Thank You all at G5 for giving such a continual fantastic service.

Reply from G5 Cars on 25/05/19

Jan, Thank you ever so much for your kind review & obviously your repeat business, as always it was a real pleasure seeing yourself & Vicky again. As you already know, we are always here for you & if you ever need anything, just pick up the telephone. I'm sure you will be happy with this car & you never know you may be tempted to keep this one a little longer. Take care, enjoy the new car & thank you once again for your kind words & continued business. Kind regards Paul

By Marion C on 22 May 2019 | Verified purchase

If a friend said they were buying a car from the internet without seeing it in person, from a dealer unknown to them and too far to go back to, of course we would say” how daft is that” but that’s exactly what we did from G5. Why? Read on, we were after a particular make of car we viewed a couple of cars which were rubbish, telephoned a couple of dealers who answered the phone with a “ello” and only came alive as soon as we said we were interested in buying. Paul of G5 however answered the phone professionally friendly and certainly knew what he was talking about. We expressed our concerns from buying in the situation we found ourselves, he explained G5 was a family business and had his reputation to up hold, he also gave guarantees we didn’t ask for. We took delivery of the vehicle and it was exactly how it was in the photo and description. Lucky? No not when you buy from G5 we feel that any one buying from Paul of G5 will buy with confidence Luck had nothing to do with it.

Reply from G5 Cars on 23/05/19

Marion & Vereena, Thank you so much for your very kind review, it was a real pleasure dealing with you both (a real shame we didn't meet in person) & we are glad you found the whole experience easy & enjoyable. As already stated, this is just the beginning of our customer care, even though we are some distance from you, we are always here to help, so just pick up the telephone if you ever need anything. Once again thank you for your kind words & business, so go grab those head scarfs & do your best Thelma & Louise impression & enjoy that wonderful little car. Kind regards Paul G5 Cars

By Paul B on 21 May 2019 | Verified purchase

Excellent and friendly service, knowledgeable about the car I was buying and the car was fully MOT'd and serviced before I picked it up. Iwould definintely consider buying from them again and would recommend them to others

Reply from G5 Cars on 21/05/19

Paul, Thank you for your kind review, it was a pleasure meeting & dealing with you. Remember this is now our customer care properly begins, so if you ever need anything, please just pick up the telephone. Thank you once again for your kind words & your business & we hope you enjoy your new car. Kind regards Paul

By Clifford O on 17 May 2019 | Verified purchase

Friendly very relaxing helpful no problem at all gave me the keys to the car have the look at it on my own very pleased with the condition of the car all the questions I asked about the car what answered pretty easily help me with all the paperwork taxing the car as well

Reply from G5 Cars on 21/05/19

Clifford, Thank you for your kind review, it was a real pleasure meeting & dealing with you. Remember, even though you are some distance away this is when our customer care begins, so if you ever need anything, please just pick up the telephone. once again thank you for your kind words & business & we hope you enjoy your new car. Kind regards Paul

By Emma B on 10 May 2019 | Verified purchase

Easy purchase, great car, great service. No complaints!

Reply from G5 Cars on 11/05/19

Emma, Thank you for your kind words & business. We try to make the purchase of your new car as simple & stress free as possible, please remember our customer care begins now you have your new car, so if you ever need anything, please just pick up the phone & we will be more than happy to help. Once again thank you for your kind words & business & we hope you enjoy your new car. Kind regards Paul

By KATIE H on 06 May 2019 | Verified purchase

This was the best experience of buying a used car I have ever experienced, exactly what buying a used car should be like. The owner was very polite, he informed us about the car we had come to see and then left us to review the car ourselves, there was no sales pressure or haggling. We were happy at what they offered us for my daughters part exchange and we were happy with the price of the car we were purchasing, came with 12 months RAC warranty. We would highly recommend G5 cars would not hesitate to buy a car from them again.

Reply from G5 Cars on 11/05/19

Katie, Thank you for your kind review, it was a real pleasure meeting & dealing with you. Please remember our customer care begins now you have your car & if you ever need anything, please just pick up the phone & we are more than happy to help. We hope you enjoy your new car & once again thank you for your kind words & business. Kind regards Paul

By Rachel R on 25 April 2019 | Verified purchase

Professional , very friendly and delivered to a tight deadline . I was really pleased with the service provided.

Reply from G5 Cars on 03/05/19

Rachel, Thank you very much for your kind review & obviously your business, it was a pleasure meeting & dealing with you. Please remember our customer care begins now, once you have your new car, so if you ever need anything, please do not hesitate to pick up the telephone. Once again thank you for your kind review & business & we hope your daughter enjoys her new car. Kind regards Paul