Customer reviews of G5 Cars

By stuart S on 25 August 2019 | Verified purchase

The team at G5 were great. Nothing was too much trouble. Very pleased with my new car! Highly recommended.

Reply from G5 Cars on 24/10/19

Hi Stuart, Thank you for your kind words & obviously your business. It was a pleasure meeting & dealing with you, if you ever need anything, please just pick up the phone, as our customer care begins when you drive away in your new car. Once again thank you for your kind review & business. Regards Paul

By Elizabeth P on 20 August 2019 | Verified purchase

Good selection of cars at G5 Cars and the seller (Paul) was very friendly and made the whole experience of part ex an easy experience. Also when the car I purchased (a Toyota MR2) developed a couple of faults in the warranty period G5 Cars fixed this no problem. Happy to recommend

Reply from G5 Cars on 22/08/19

Liz, Thankyou for your kind review. As you are aware, our customer care continues after the purchase of your new car, so if you ever need us, just pick up the phone, we are always here for you. We hope you enjoy your car & thank you once again for your kind words & business. Kind regards Paul

By Martin R on 16 August 2019 | Verified purchase

These guys were very helpful, no pressure selling. Test drove the car and bought it next day. Car was very mucking when I test drove as it had just arrived it but looked fantastic when I collected it.

Reply from G5 Cars on 18/08/19

Martin, Thank you for your kind words & review, it was a pleasure meeting & dealing with you & as we stated, our customer care begins now you have the car, so if you ever need us, just pick up the telephone. Thank you once again, we hope you enjoy the new car. Kind regards Paul

By Laura P on 14 August 2019 | Verified purchase

Helped me loads really nice guys. Went above and beyond at helping me evening delivering the car for me

Reply from G5 Cars on 18/08/19

Laura, Thank you for your kind words & review, please remember our customer care is always on going & we are always here for you, so if you ever need anything, please just pick up the phone. We hope you enjoy the new car & once again thank you for your kind words & business. Regards Paul

By Neil W on 30 July 2019 | Verified purchase

Fantastic service throughout - excellent communication and all round great customer service from Paul and the team - very easy way to purchase a car. Purchased our daughters first car from G5 - great selection but exceptional honest service thank you - shes loves the car!

Reply from G5 Cars on 18/08/19

Neil, Thank you for your kind words & business. Our customer care is always on going, so as you know, if you ever need anything, just pick up the telephone. Tank you once again & we hope the Ford Fiesta is enjoyed. Kind regards Paul

By Maxine H on 30 July 2019 | Verified purchase

Great service and quick turn around with vehicle purchased as we need the car within a few days.

Reply from G5 Cars on 18/08/19

Maxine/Wayne, Goes without saying thank you for your kind review & business, as you know we are always here if you need anything & once again thank you. Regards Paul

By Louise H on 16 July 2019 | Verified purchase

The guys at G5 were really helpful and I don't think that I have ever had such a pain free experience when buying a used vehicle.

Reply from G5 Cars on 18/08/19

Louise/Michael, Thank you for your kind review, it has been a real pleasure meeting & dealing with you both. We hope you are now happy with the new car & remember our customer care is on going, so if you ever need anything, please just pick up the phone & we are always here for you. Thankyou once again for your kind words & business & we hope you enjoy the new car. Kind regards Paul

By Iain M on 11 July 2019 | Verified purchase

if you are worried about dealing with dodgy second hand car dealers... fear not. This one is way out in front. Honest, Helpful does not rip you off on trade in price. An all round pleasure to deal with

Reply from G5 Cars on 18/08/19

Iain, A real pleasure seeing you & dealing with you as always. We are always here for you, so as you know, if you ever need anything, please just pick up the telephone. We hope you enjoy the new car & thank you once again for your kind review & business again. Take care Paul

By Iain D on 10 July 2019 | Verified purchase

Very good service from start to finish. The car purchased was exactly as described on their website and the service received was excellent without being over bearing in any way.

Reply from G5 Cars on 11/07/19

Iain, Thank you for your kind review, it was a pleasure meeting & dealing with you. Glad you found the buying experience hassle free, we do aim to treat all our customers as we wish to be treated ourselves. As discussed this is now the beginning of our customer care, so if you ever need anything, please just pick up the phone, we are always here for you. Thank you once again for your kind review & business & we hope you enjoy your new car. Kind regards Paul

By Paul H on 09 July 2019 | Verified purchase

I could not be more satisfied with my car buying experience at this garage. Both owners were extremely friendly and helpful and struck me as very genuine as did the staff. It was evident that the garage had an eye for detail and safety because even after my car had passed RAC inspection, (at their expense), they had, before my arrival, detected an intermittent fault on the braking system which they rectified of their own accord. The car also needed some cosmetic work. I was invited to inspect before finally committing myself and told that I was only to buy it if I found it "pleasing to the eye. " The finished car was indeed pleasing and I agreed to buy. It was made clear to me that the policy of the garage was to do to others as they themselves would be done by. At collection, one of the owners went to great pains to familiarise me with the paperwork, the car itself and the aftercare. I left with a very good feeling, as much about the service as the car.

Reply from G5 Cars on 09/07/19

Paul, Thank you for your kind review. It has been a real pleasure meeting & dealing with you & we are glad you like our approach to dealing with customers. As we have already discussed, now is when our customer care really begins, so if you ever need anything, please just pick up the telephone & we will be happy to help. You are always welcome to pop in for a cuppa. Once again thank you for your kind words & business & we hope you enjoy your new car. Kind regards Paul