Customer reviews of G5 Cars

By Geoffrey K on 18 October 2018 | Verified purchase

Good people skills and a service that makes one feel valued

Reply from G5 Cars on 18/10/18

Geoffrey, thank you for your kind words & obviously your business. It was a pleasure meeting & dealing with you. We take our customer care seriously, with the moto of "treat everyone how you wish to be treated yourself" & we are glad that you feel valued, as you are. Please remember we are always here for you & if you ever have any questions or need assistance in any way, just pick up the phone. once again thank you for your kind words & business & we hope you enjoy many happy motoring miles. Kind regards Paul

By Steven K on 17 October 2018 | Verified purchase

Great service and friendly approach. No pressure . Left to look over the car for as long as I needed. Honest from the start about there prices. Sorted a few minor issues with the car without question . Would use again.

Reply from G5 Cars on 18/10/18

Steven, Thank you for your very kind words & obviously your business. It was a pleasure speaking & dealing with you. We do take our policy of treating customers as we would like to be treated ourselves, with a relaxed & comfortable approach very seriously & thankfully this has come through, but obviously you have purchased a lovely unique car anyway. Please remember we are always here for you, today & in the future, so if you ever need us, please pick up the telephone, if your ever passing, pop in for a cuppa, will be lovely to see you & the car. We hope you enjoy many happy motoring miles & thank you once again for you business & kind words. Kind regards Paul

By Jaqueline B on 11 October 2018 | Verified purchase

Hand on Heart, I can't recommend Paul and G5 Cars enough ! From the moment (my Dad, my Bother and myself) pitched up Paul was amazing ! I'd read his 100's of FANTASTIC Reviews and thought 'Erm, Car Sales-Man, with lots of Friends' - BUT NO - it's ALL TRUE ! Paul (and G5 Cars) are totally 'Old School, Paul is a total GENTLEMAN I took 2 guys with me (for moral support) but I honestly would like to say to any single Ladies,PLEASE PLEASE PLEASE go and see Paul as he makes EVERYTHING sooo easy - he really cares and wants to make your car-buying process an easy/hassle free experience - which is second to none (my Brother and Dad have been soooo amazed and pleased with Paul too !!?! He goes above and beyond too - he gives so many 'Extra's it's untrue - you end up saving so much !!! Other dealer's will put on a 'Price' for a car, then add extra's - Paul is the exact opposite. He really is One of Life's 'Good-Guys' Thanks so much Paul - you really are a Star ! Jaqui xxx

Reply from G5 Cars on 13/10/18

Jaqueline, Thank you very much for your very kind words, it was a real please, meeting & dealing with yourself & your family. We are very glad you are happy with your purchase & the process, we work of the motto "treat people the way you wish to be treated yourself" & it seems to work. We are always here for you, so just simply pick up the telephone, if you ever need any thing. Thank you once again for your very kind words & your business, we hope you enjoy many happy motoring miles in your new car. Take care. Kind regards Paul

By Julie M on 11 October 2018 | Verified purchase

Excellent service and very helpful. Not pushy when looking round.

Reply from G5 Cars on 13/10/18

Mr & Mrs Muddiman, Thank you very much for your kind words, it was a pleasure meeting & dealing with you. We do try to be very laid back with our customers, working off the moto "treat people the way you wish to be treated yourself" & thankfully this seems to work for us. We also endeavour to be here for our customers, not just during the sale, but for the time afterwards, so if you ever need anything, please pick up the phone. We hope you enjoy many happy motoring miles with you new car. Kind regards Paul

By Joanne K on 01 October 2018 | Verified purchase

G5 cars are an excellent trader this is the second time weve used them and will use them again they looked after us from start to finish and delivered our new car to our door and sorted all the paper work so we didn't have to do anything except drive away

Reply from G5 Cars on 02/10/18

Joanne & Steven, thank you for your kind words & your business again. It was a pleasure seeing & dealing with you again, we are glad you are happy with our service, as thats what we aim to achieve. We hope you enjoy your new car, remember we are always on the end of the telephone if you ever need anything. Once again thank you for your kind words & business & we hope you enjoy many happy motoring miles. Kind regards Paul

By Francesca W on 25 September 2018 | Verified purchase

First class service with friendly and helpful advice. No pushy hard sell, which is a refreshing change. 10 mile test drive which is a first, the staff were prepared to go the extra mile.

Reply from G5 Cars on 25/09/18

Francesca, thank you for your kind words & your business. It was a real pleasure meeting & dealing with yourself & Howard & even though your are across the pennies (thats not your fault, hehe) we are always here to help if you ever need us. Please feel free to pick up the phone regardless. Once agin thank you for your kind words & your business & we hope you enjoy many happy motoring miles. Kind regards Paul

By Charlie B on 07 September 2018 | Verified purchase

If you need to buy a used car, don't go anywhere else, G5 is definitely where you need to go. All the staff is friendly and helpful. And most important of all when you are looking for a car, they are honest and trustworthy. I bought my car with a 12 month warranty. When I had to take my car back to get something fix (nothing wrong with the car itself by the way, just normal wear and tear), they got the job done without asking anything or me having to pay a penny. Fantastic service! Even after buying the car. Couldn't recommend them enough.

Reply from G5 Cars on 09/09/18

Charlie, thank you very much for your kind words. As you know it was a pleasure meeting & dealing with you. We are always here to help customers & obviously the issue with your battery was unfortunate, however we are glad that we could help & get you back on the road in a very quick time. If you ever need us, please do not hesitate to contact us. Once again, thank you for your business & kind words. Regards Paul

By Susan G on 07 September 2018 | Verified purchase

First class service from people with old fashioned values. Friendly and efficient with the personal touch. I flew from Cornwall to Leeds airport and they were there to meet me nothing was too much trouble. The car was exactly as described and photographed the valeting was so good it was as the car had driven out of a showroom. Professional smooth handover and I was made to feel like one of the family. I would certainly have no hesitation to buy another vehicle from them again in the future. Thank you

Reply from G5 Cars on 09/09/18

Susan, Thank you very much for your kind words, we do believe our approach to selling cars is very relaxed, no pressure & treat people the way we wish to be treated ourselves, hence we do have many happy customers & thankfully we now have another in yourself. Even though you are a great distance from ourselves, we are always here for you, so if you ever need us, please just pick up the phone. Once again thank you very much for your business & kind words, we hope you enjoy many miles of happy motoring. Kind regards Paul

By Joe B on 06 September 2018 | Verified purchase

I had a fantastic experience getting my first car from G5. Everything was made so easy for me and I wasn't disappointed at any step.

Reply from G5 Cars on 06/09/18

Joe, thank you for your kind words. It was a pleasure meeting & dealing with you. If you ever need anything at all please do not hesitate to pick up the telephone. Good luck with your exciting future & happy motoring. Kind regards Paul

By Sarah D on 29 August 2018 | Verified purchase

Wonderfully helpful, worked with me and our extremely tight time situation. Fab car

Reply from G5 Cars on 30/08/18

Sarah, first of all thank you for your kind words & your business. We are happy we could help out & get you home in a new car after the experience you had, had prior to coming to us. We try or best to meet all our customers expectations & even though you are a considerable distance from us, we are always here for you if you need us. Once again thank you for your kind words & your business & we hope you have many years happy motoring. Kind regards Paul