Customer reviews of G5 Cars
At G5 Cars we pride ourselves on the great service we provide to all of our customers, we treat you how we wish to be treated ourselves We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible, we operate a no pressure environment, leaving you to view the car at your leisure & providing any & all information you wish when you want. Take a test drive & we are more than happy to give you a no obligation part exchange valuation. We are there for you all through the process & well beyond after you've taken delivery.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 216 customer reviews
By Clare P on 02 April 2019 | Verified purchase
Quick and easy sale but customer service since driving away has been appalling. 6 months on and we have still not received our service history which the owner is supposed to be getting for us as he apparently lost the originals. We had problems with our log book, things promised that we had to nag for. Scrathes on the car that where supposed to be dealt with but infact these where just covered. I have emailed and phoned so many times to be fobbed off, or lied to by the owner who answered the phone and told me that he wasnt there when i knew that it was him on the phone! Weve had no end of problems with the car meaning we have spent £700 so far on trying to get it right. Buying a new car can be so stressful, driving it away and having nothing but problems is even more stressful, definitely would not recommend G5 cars.
By Paul S on 05 February 2019 | Verified purchase
Really helpful through whole process. Went the extra mile to fit a Bluetooth stereo
By Ashley K on 03 February 2019 | Verified purchase
Honest, efficient and friendly experience. Made me feel welcome and answered and queries i had. Guranteed all work done on the car and i would definately recommend G5 to anyone looking for a car.
By Christopher H on 31 January 2019 | Verified purchase
Great service they Identified problems with the vehicle I brought which I didn't pick up from the test drive and rectified them prior to collecting the vehicle
Great expeience to buy from
By Janice S on 20 January 2019 | Verified purchase
Really helpful and went out of their way to assist in any way possible
Easy and simple
By Naomi B on 20 January 2019 | Verified purchase
Great experience. Great service. The team were really friendly and helpful and accommodated every need I had. The car was cleaned to perfection when I got it. Would definitely recommend
Best car experience
By Julie R on 18 January 2019 | Verified purchase
I had the pleasure of purchasing a car from G5cars I was a bit worried that I'd be talked into buying something I didn't want, I shouldn't have worried Paul simply gave all the facts, encouraged me to tell him if there was anything that I wasn't happy about with a promise to make sure any marks dents etc would be put right. I'm pleased to say this man keeps his word he even delivered it to me himself. I realise now that I shouldn't have been worried and would recommend this place the whole experience was so easy, thankyou Paul at G5 love my car julie
Solid Purchase from G5
By Peter B on 04 January 2019 | Verified purchase
Very welcoming from the initial telephone conversation to driving away with the car. Couldn't have gone smoother. All documentation provided before purchase and felt assured purchasing from G5 Cars. Nice clean establishment and car really well prepared.
Excellent - Again!
By J S on 27 December 2018 | Verified purchase
The chap in charge handled our purchase superbly - the second time he has done so in the last six months. His understanding of our situation needing a car fast didn't cause an issue and the service he and his team provide is excellent - the car comes in pristine condition and he is at pains to say we are able to contact him if any issues arise. Top quality.
a reassuring experience in 2018
By Stephen S on 27 December 2018 | Verified purchase
i've used G5 twice this year. The vehicles have both been good, they are well presented and do come with the reassuring clean bill of health - MOT and service history. A lot of care and attention is paid to getting them into as good a nick as you can with cars that are sometimes ten years old. The service from the dealer and his team is very good, and it is some comfort to find a car dealer who presents as reliable. The fact I returned within 6 months - not because of any fault with the car or service from G5 I hasten to add, speaks volumes for my confidence in G5.
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