Customer reviews of G5 Cars

By Joanne K on 01 October 2018 | Verified purchase

G5 cars are an excellent trader this is the second time weve used them and will use them again they looked after us from start to finish and delivered our new car to our door and sorted all the paper work so we didn't have to do anything except drive away

Reply from G5 Cars on 02/10/18

Joanne & Steven, thank you for your kind words & your business again. It was a pleasure seeing & dealing with you again, we are glad you are happy with our service, as thats what we aim to achieve. We hope you enjoy your new car, remember we are always on the end of the telephone if you ever need anything. Once again thank you for your kind words & business & we hope you enjoy many happy motoring miles. Kind regards Paul

By Francesca W on 25 September 2018 | Verified purchase

First class service with friendly and helpful advice. No pushy hard sell, which is a refreshing change. 10 mile test drive which is a first, the staff were prepared to go the extra mile.

Reply from G5 Cars on 25/09/18

Francesca, thank you for your kind words & your business. It was a real pleasure meeting & dealing with yourself & Howard & even though your are across the pennies (thats not your fault, hehe) we are always here to help if you ever need us. Please feel free to pick up the phone regardless. Once agin thank you for your kind words & your business & we hope you enjoy many happy motoring miles. Kind regards Paul

By Charlie B on 07 September 2018 | Verified purchase

If you need to buy a used car, don't go anywhere else, G5 is definitely where you need to go. All the staff is friendly and helpful. And most important of all when you are looking for a car, they are honest and trustworthy. I bought my car with a 12 month warranty. When I had to take my car back to get something fix (nothing wrong with the car itself by the way, just normal wear and tear), they got the job done without asking anything or me having to pay a penny. Fantastic service! Even after buying the car. Couldn't recommend them enough.

Reply from G5 Cars on 09/09/18

Charlie, thank you very much for your kind words. As you know it was a pleasure meeting & dealing with you. We are always here to help customers & obviously the issue with your battery was unfortunate, however we are glad that we could help & get you back on the road in a very quick time. If you ever need us, please do not hesitate to contact us. Once again, thank you for your business & kind words. Regards Paul

By Susan G on 07 September 2018 | Verified purchase

First class service from people with old fashioned values. Friendly and efficient with the personal touch. I flew from Cornwall to Leeds airport and they were there to meet me nothing was too much trouble. The car was exactly as described and photographed the valeting was so good it was as the car had driven out of a showroom. Professional smooth handover and I was made to feel like one of the family. I would certainly have no hesitation to buy another vehicle from them again in the future. Thank you

Reply from G5 Cars on 09/09/18

Susan, Thank you very much for your kind words, we do believe our approach to selling cars is very relaxed, no pressure & treat people the way we wish to be treated ourselves, hence we do have many happy customers & thankfully we now have another in yourself. Even though you are a great distance from ourselves, we are always here for you, so if you ever need us, please just pick up the phone. Once again thank you very much for your business & kind words, we hope you enjoy many miles of happy motoring. Kind regards Paul

By Joe B on 06 September 2018 | Verified purchase

I had a fantastic experience getting my first car from G5. Everything was made so easy for me and I wasn't disappointed at any step.

Reply from G5 Cars on 06/09/18

Joe, thank you for your kind words. It was a pleasure meeting & dealing with you. If you ever need anything at all please do not hesitate to pick up the telephone. Good luck with your exciting future & happy motoring. Kind regards Paul

By Sarah D on 29 August 2018 | Verified purchase

Wonderfully helpful, worked with me and our extremely tight time situation. Fab car

Reply from G5 Cars on 30/08/18

Sarah, first of all thank you for your kind words & your business. We are happy we could help out & get you home in a new car after the experience you had, had prior to coming to us. We try or best to meet all our customers expectations & even though you are a considerable distance from us, we are always here for you if you need us. Once again thank you for your kind words & your business & we hope you have many years happy motoring. Kind regards Paul

By Sheila B on 27 August 2018 | Verified purchase

Helpful and friendly staff, very straightforward to deal with. Absolutely no pressure selling which is a rarity. I would definitely recommend G5 to friends and family.

Reply from G5 Cars on 28/08/18

Shelia, thank you for your kind words, it was a pleasure meeting & dealing with you, we do operate a no pressure & very relaxed process, allowing customers to buy a car, rather than being sold a car, which we believe is the best way. We hope you enjoy your new car & if you ever need anything, please do not hesitate to contact us. Once again thank you for your business & your kind words. Happy motoring, regards Paul

By Joanna C on 23 June 2018 | Verified purchase

Being someone who knows absolutely nothing about cars I was quite anxious about buying a new one as knew I could easily be fooled! I live two and a half hours away from G5 cars but was so impressed by the service they gave that I was happy to drive that way and would do so again. I couldn’t fault the service and I’m so pleased with my new car. Would highly recommend and have done so even to friends who live near me!

By Angela A on 21 June 2018 | Verified purchase

Really helpful and no hard sell. G5 cars cares about their customers. When I went to pick up my new car it had been really well valeted, mot for 12 months, 4 new tyres and taxed. I was really impressed with the high level of service. Would definitely recommend them to anyone in the market for a new car.

Reply from G5 Cars on 22/06/18

Angela, thank you for your kind words, it was a pleasure meeting & dealing with you, we hope you enjoy your new car & remember, if you ever need us, please pick up the telephone, we are here today & in the future for our customers. Once again, thank you for your kind words & business, take car & happy motoring. Regards Paul

By Paul C on 15 June 2018 | Verified purchase

I bought a car that I had problems with, it was taken back and swapped to a car I was happy with, delighted now. They went the extra mile to ensure we have a car to the specification I wanted.